For home service businesses
SalesOS vs ServiceTitan
ServiceTitan connects your field operations. SalesOS focuses on your website, AI response, and customer follow-up, with a team to set it up.
$3,000 setup + $300/month · Metered usage extra
Side by side
SalesOS vs ServiceTitan
at a glance.
The features that matter. The extras to know about.
| What you need | SalesOSOne plan. Set up for you. | ServiceTitanPlan details below |
|---|---|---|
| Website | Built for you | Ask about website scope |
| AI call answering | Usage extra | AI Voice Agent add-on |
| CRM, estimates & invoices | Included | Estimates vary by plan |
| Automated quote follow-up | Set up for you | Confirm quote workflow |
| Review requests | Set up for you | Marketing Pro |
| Referrals & reactivation | Set up for you | Campaign / referral scope |
| Call tracking & attribution | Configured sources | Reporting scope varies |
| Setup & onboarding | Website, AI & workflows | Proposal-specific |
| Technician dispatch | Use field software | Included |
SalesOS AI and communications usage costs extra. Workflows need configuration, customer permissions, and accurate job updates. “Confirm” means the published scope was not clear, not that the feature is missing.
Plan details & sources
Checked September 23, 2026. Features are not necessarily included in each provider’s entry plan. A check indicates availability, not unlimited usage or identical functionality.
ServiceTitan also offers Marketing Pro and AI Voice Agent. Before adding SalesOS, compare those options with the gaps you actually need to address.
First inquiry: Call booking is listed in core packages. AI Voice Agent is separately purchased and configured for booking. Source
Estimate to payment: Invoicing is listed across packages; mobile estimates and payroll features vary by package. Source
After the job: Marketing Pro supports campaigns and reputation tools. Confirm purchased modules, channels, and usage in the quote. Source
Lead sources & calls: Campaign phone numbers and marketing attribution tools are documented. Confirm the reporting and Pro scope you need. Source
Setup & support: Implementation and ongoing service scope should be documented in your proposal. No universal setup fee is quoted here. Source
Connecting tools: ServiceTitan has a partner marketplace. Approved access, permissions, and the actual data handoff must be checked. Source
SalesOS: Feature access and configuration are included in the current offer. Dispatch and specialized technician operations should remain in field-service software. Plan details · Usage rates
Prepared by SalesOS from official product documentation. This is not a hands-on performance benchmark. Product names identify the providers; no affiliation is implied.
This is JobLoop
Why choose SalesOS?
Consider SalesOS for a specific gap in your website, AI response, or customer follow-up. We configure those steps for your business; your ServiceTitan operational needs and any connections still need to be reviewed.
01 · Capture
The inquiry comes in.
Your website and AI collect the details, whether a homeowner calls, chats, or fills out a form.
02 · Convert
The next step stays moving.
AI helps book the appointment. You price the job. SalesOS follows up on the estimate.
03 · Compound
The relationship continues.
Mark the job complete to start review requests, referral prompts, and customer follow-up.
Choose ServiceTitan for dispatch, pricebooks, technician workflows, and deeper trade operations. SalesOS appointment booking does not replace specialized field operations.
The price of the setup
SalesOS and ServiceTitan
pricing compared.
SalesOS
$300/month
+ $3,000 one-time setup
Your website, CRM, AI feature access, and configured follow-up. With dedicated support.
Metered usage is extra.
Calls, texts, emails, AI, and other metered activity.
ServiceTitan
Custom quote
Per-technician pricing · package-based
Your proposal sets the price for implementation, selected products, usage, and contract term.
Plans, fees & commitments
ServiceTitan advertises per-technician pricing across Starter, Essentials, and The Works. It does not publish a universal subscription price on its package page.
Ask for an itemized quote covering users, implementation, migration, Pro products, AI/phone usage, payment fees, minimum term, renewal, and cancellation. Your order form matters.
USD. Checked September 23, 2026. Different packages, not equivalent quotes. Confirm setup, usage, processing fees, external tools, and contract terms with each provider.
Before you decide
Frequently asked questions about
SalesOS vs ServiceTitan
Can SalesOS replace ServiceTitan’s field operations?
SalesOS is not a like-for-like replacement for ServiceTitan dispatch, pricebooks, technician workflows, or package-specific payroll and reporting tools. If your team relies on those, evaluate SalesOS for a defined website, AI response, or follow-up need while keeping your operational requirements central.
Does ServiceTitan have its own AI call answering?
Yes. ServiceTitan offers a separately purchased and configured AI Voice Agent. SalesOS includes inbound AI feature access and setup, with metered usage additional. Compare each option using your service area, availability, booking rules, and human handoff needs. Neither a feature name nor an AI label establishes the same setup.
Would I still need SalesOS if I have Marketing Pro?
Not necessarily. Marketing Pro supports campaigns, reputation tools, and marketing reporting, depending on the purchased scope. Start with the workflows you already have. SalesOS is worth evaluating when you want its website, AI, and follow-up setup for a specific gap, not simply because both products have marketing features.
Can SalesOS connect to our existing ServiceTitan account?
Compatibility must be confirmed for your account and workflow. ServiceTitan has a partner marketplace, but that does not establish a ready-made SalesOS integration. Before using both, verify access, data handoffs, calendar ownership, and which system triggers follow-up when a quote or job changes.
Is SalesOS cheaper than ServiceTitan?
We cannot make that claim without comparing your actual scope. ServiceTitan uses custom per-technician pricing, with implementation and additional products defined in the proposal. SalesOS is $3,000 setup plus $300/month, with metered usage extra. The products cover different operational needs, so the subscription amounts alone are not equivalent quotes.
What should I ask both teams to show on a demo?
Use one real inquiry from your business. Ask to see call answering, booking, an estimate follow-up, and a completed-job review request. For ServiceTitan, also walk through the dispatch and technician steps your team depends on. Confirm the plan, setup work, human responsibilities, and usage charges for every step.
You run the jobs.
We set up the system.
Your website, AI, and follow-up.
Connected and set up for you.