A customer reaches out.
Dylan · Property manager inquiry
Review your process.
Your services, service area, estimate availability, and existing tools.
Same Janitorial Services Business. More jobs, More estimates, More reviews, and More referrals.
Capture the building contact, requested areas, and access questions. Follow up on your proposal.
Your website, AI, and follow-up. Set up for you.
Shared spaces. What needs cleaning?
A property manager asks about common-area cleaning. Access, tenant boundaries, and service responsibilities need to be clear before an agreement.
Your janitorial services business · Follow-up gapsTwo moments that matter
Apartment common-area cleaning inquiry
The common areas need a plan.
Common-area requirements remain in scattered messages.
Your team needs the context.
Your team’s proposal
Who is responsible for what?
The contact needs clarity on what the proposal covers.
Give the customer a way to ask.
What slips awayThe chance to answer, follow up, and keep the conversation moving.
From first question to cleaning quote.
Keep common-area requirements, recorded proposals, and account conversations together while your team confirms staffing and the actual cleaning schedule.
| Customer moment | Connected next step |
|---|---|
| Apartment common-area cleaning inquiry | Contact + request captured |
| Your proposal sent | Estimate follow-up |
| Work confirmed complete | Eligible review request |
From the first question to the follow-up after the work.
Start with the shared spaces.
Capture the building contact, requested areas, and access questions.
Keep the proposal in conversation.
Follow up on the recorded quote so responsibility and scope questions reach your team.
Maintain the account connection.
Use eligible outreach after your team confirms the applicable completed work.
Your business. Connected. From inquiry to follow-up.
The process.
Set up around your services, your calendar, and your customers.
Built for your janitorial services business
We do the setup.
Build your system.
We configure your website, AI answers, and customer follow-up.
Test the handoffs.
We test the inquiry flow and where your team takes over.
Step 01 / Capture
One building.
Keep the request together.
- Capture requests through website forms, chat, and configured AI call answering.
- Keep the common-area requirements with the customer’s contact information.
- Bring questions about tenant boundaries and shared-space responsibilities to your team before the walkthrough.
Your team reviews the site, access, service requirements, and proposed responsibilities.
Illustrative example
Dylan’s common-area inquiry
“Can you quote the lobby, stairwells, and shared facilities in our apartment building?”
Your team reviews the site, access, service requirements, and proposed responsibilities.
Step 02 / Convert
A janitorial proposal.
Show who handles what.
- Help customers choose a configured estimate appointment, separate from a service visit.
- Follow up after your team records the quote and price.
- Bring service responsibility questions back to your team.
Your team agrees the specification, price, staffing, and actual service schedule.
Illustrative example
Prepared for Dylan by your team
Service proposal
Common areas reviewed
Responsibilities agreed
Your proposal price
Service dates arranged by your team
Configured proposal follow-up
“Dylan, any questions about the common-area cleaning proposal?”
Step 03 / Compound
The work is complete.
Stay in touch.
- Start eligible review requests after your team confirms the applicable work is complete.
- Invite referrals, with personal follow-up from your team.
- Reconnect through approved past-customer outreach. Slow-season campaigns are team-launched.
Requests depend on setup and eligibility. Customers choose whether to respond.
Illustrative example
Work confirmed complete
Your team confirms completion
Ask about the experience
An eligible review request. Dylan chooses whether to respond.
Invite a referral
If Dylan makes an introduction, your team follows up personally.
A new building need. A fresh conversation.Approved past-customer outreach
Your website. Your AI. Your follow-up.
One connected system.
Set up for you.
Bring your current process to the setup call. We’ll review your inquiries, estimates, and tools, then map where SalesOS fits.
$3,000 setup+ $300/month
Book a Setup Call Usage billed separately. View usage rates · What’s included
Questions, answered.
How SalesOS fits your janitorial services business.
How is this different from an office cleaning inquiry?
Configured intake can collect an apartment property manager’s request for lobbies, stairwells, and shared facilities, along with contact details and requested areas. Your team confirms the scope and the boundaries between common areas and individual homes. Your team also decides whether specialist work requires a separate provider.
Can we book a site walkthrough?
Customers can select an appointment from your configured estimate availability. Your team manages who visits and reviews the site. This does not book a cleaning shift, staff a building, or begin a janitorial contract.
Can it write or price a janitorial specification?
Your team defines the tasks, frequency, materials, responsibilities, and price. SalesOS does not automatically turn a floor area or room list into a specification or labor estimate. Follow-up begins after the quote and price are recorded.
Does SalesOS schedule staff or recurring building visits?
Your team manages recurring visits and staff assignments. Intake can record requested timing for discussion. Your team confirms access, staffing, shifts, and the actual service schedule.
Can AI promise sanitation or regulatory compliance?
No. Your team determines appropriate methods, products, qualifications, and site requirements. SalesOS does not certify cleanliness, promise health outcomes, or give specialist sanitation advice.
What if a property manager needs changes to the proposal?
Configured follow-up can invite questions from the recorded contact. Your team handles stakeholder approval, scope changes, contract terms, and pricing. Compatibility with existing building-service tools is reviewed during setup.
When is outreach appropriate for an ongoing account?
Your team confirms the applicable completed work and eligibility before configured review or referral requests. A contract signing is not treated as completed service. Approved outreach can reopen a conversation, but it does not renew agreements or schedule visits.
You care for the building.
We set up the system.
Let’s connect your inquiries, estimates, and customer follow-up.
Book a Setup Call