A customer reaches out.
Eden · Website inquiry
Review your process.
Your services, service area, estimate availability, and existing tools.
Same Locksmith Services Business. More jobs, More estimates, More reviews, and More referrals.
Capture the inquiry. Follow up on the estimate. Stay connected after the job.
Your website, AI, and follow-up. Set up for you.
A planned lock change. A reply still needed.
A customer plans to replace locks. Your team verifies authority, reviews hardware, and answers questions before confirming the work.
Your locksmith services business · Follow-up gapsTwo moments that matter
Planned lock replacement
A planned change of locks.
The customer describes the property and changes.
Your team must verify authority and assess scope.
Approved hardware, scope and price
An unanswered scope question.
Your team sends the quote.
Hardware and included work need discussion.
What slips awayThe chance to answer, follow up, and keep the conversation moving.
From a lock inquiry to quote follow-up.
Keep planned lock requests, property details, and quote conversations together while your locksmiths verify authority and decide the work.
| Customer moment | Connected next step |
|---|---|
| Planned lock replacement | Contact + request captured |
| Team-prepared quote sent | Estimate follow-up |
| Job confirmed complete | Eligible review request |
From the first question to the follow-up after the work.
Keep the project context.
Property contact and planned lock changes. Keep that information with the contact details for your team.
Answer the next question.
Follow up on approved hardware, scope and price. Your team answers the technical questions and handles changes.
Stay connected after the work.
After confirmed completion, eligible review requests and approved outreach help you stay in touch.
Your business. Connected. From inquiry to follow-up.
The process.
Set up around your services, your calendar, and your customers.
Built for your locksmith services business
We do the setup.
Build your system.
We configure your website, AI answers, and customer follow-up.
Test the handoffs.
We test the inquiry flow and where your team takes over.
Step 01 / Capture
A lock change planned.
Capture the request.
- Capture requests through website forms, chat, and configured AI call answering.
- Keep property contact and planned lock changes with the customer’s contact information.
Your team verifies authority and assesses suitable hardware and scope.
Illustrative example
Eden’s inquiry
Planned lock replacementRequested
Property contact and planned lock changes
Contact details + property address
Your team reviews the request and next step
Step 02 / Convert
Your team sets the scope.
Answer quote questions.
- Help customers choose a configured estimate appointment, separate from the work schedule.
- Follow up after your team records the quote and price.
- Bring questions about the proposal back to your team.
Your team defines the technical work and price, then sets the actual job schedule.
Illustrative example
Estimate appointment selected
From configured availability
YOUR LOCKSMITH SERVICES BUSINESS
Lock replacement quote
Prepared for Eden by your team
- Scope
- Approved hardware, scope and price
- Assessment
- Your specialist’s responsibility
- Price
- Recorded with your quote
SalesOS follow-up
“Any questions about the proposed work?”
Step 03 / Compound
The lock work is done.
Stay in touch.
- Start eligible review requests after your team confirms completion.
- Invite referrals, with personal follow-up from your team.
- Reconnect through approved past-customer campaigns.
Requests depend on setup and eligibility. Customers choose whether to respond.
Illustrative example
Lock work completed
Your team confirms completion
Ask for a review
An eligible request. Eden chooses whether to respond.
Invite a referral
Your team personally follows up on introductions.
STAY IN TOUCH
Stay in touch.
Approved customer outreach can begin another inquiry. Your team defines future work.
Your website. Your AI. Your follow-up.
One connected system.
Set up for you.
Bring your current process to the setup call. We’ll review your inquiries, estimates, and tools, then map where SalesOS fits.
$3,000 setup+ $300/month
Book a Setup Call Usage billed separately. View usage rates · What’s included
Questions, answered.
How SalesOS fits your locksmith services business.
What can we collect for a planned lock change?
Capture the property details, requested changes and contact information through configured channels. Your team verifies the request and decides what site information it needs.
Does SalesOS verify ownership or access authority?
No. Your business owns identity, authorization and access checks. Capturing a name or address does not verify that someone is entitled to request the work.
Can this dispatch a locksmith for a lockout?
No emergency dispatch or arrival time is promised. Your team handles urgent requests through its own procedures. This workflow is for planned estimate conversations.
Will AI give entry or bypass instructions?
No. AI can explain approved services and the estimate process. Technical access, security questions and work methods belong with your team.
Does an appointment reserve the lock replacement?
No. The customer can choose a configured estimate appointment. Your team approves the hardware, scope, price and actual work schedule.
Can it recommend a lock or certify security?
Your locksmiths assess hardware suitability and discuss options. SalesOS does not choose hardware, promise a security outcome or certify insurance or code requirements. Quote follow-up starts after your team records scope and price.
What happens after the agreed work?
Your team confirms completion before eligible review and referral requests. Introductions get personal follow-up. Approved outreach can invite a later conversation without automatically booking work. We review current-tool compatibility during setup.
You handle the locks.
We set up the system.
Let’s connect your inquiries, estimates, and customer follow-up.
Book a Setup Call