A customer reaches out.
Parker · Website inquiry
Review your process.
Your services, service area, estimate availability, and existing tools.
Same Tiling Business. More jobs, More estimates, More reviews, and More referrals.
Capture the inquiry. Follow up on the estimate. Stay connected after the job.
Your website, AI, and follow-up. Set up for you.
A finish in mind. A quote to discuss.
A homeowner has a backsplash in mind. Your team reviews the surface, layout, and finishing details before preparing a quote.
Your tiling business · Follow-up gapsTwo moments that matter
Kitchen backsplash inquiry
A tile idea waiting for a reply.
The customer has a backsplash idea. Surface condition, tile choice, pattern, and edging need your team’s review.
Your project proposal
The edges need explaining.
The quote is sent, but details about preparation, grout, and finish edges can stall the next conversation.
What slips awayThe chance to answer, follow up, and keep the conversation moving.
Capture the tile ideas. Keep the quote moving.
Connect tiling inquiries, estimate appointments, and recorded quote follow-up in SalesOS while your team confirms preparation, materials, and installation.
| Customer moment | Connected next step |
|---|---|
| Kitchen backsplash inquiry | Contact + request captured |
| Project quote sent | Estimate follow-up |
| Job confirmed complete | Eligible review request |
From the first question to the follow-up after the work.
Start with the surface and the idea.
Capture the backsplash location, tile and layout preferences, and contact details for your tiler’s review.
Keep the finish details connected.
Follow up on the recorded quote so questions about preparation, grout, pattern, and edge trims reach your team.
Stay connected after the work.
After confirmed completion, eligible review requests and approved outreach help you stay in touch.
Your business. Connected. From inquiry to follow-up.
The process.
Set up around your services, your calendar, and your customers.
Built for your tiling business
We do the setup.
Build your system.
We configure your website, AI answers, and customer follow-up.
Test the handoffs.
We test the inquiry flow and where your team takes over.
Step 01 / Capture
A backsplash to tile.
Capture the details.
- Capture requests through website forms, chat, and configured AI call answering.
- Keep the backsplash location, tile ideas, and customer’s contact information together.
- Bring questions about the existing surface and edge finish to your tiler before the quote is prepared.
Your team checks the surface, confirms tile and layout, preparation, edge details, price, and installation timing.
Illustrative example
Parker’s kitchen backsplash inquiry
“Could you quote a new tile backsplash in our kitchen?”
Backsplash locationFor team review
Tile & layout wishesFor team review
Surface & edge detailsFor team review
Step 02 / Convert
The work is quoted.
Discuss the finish.
- Help customers choose a configured estimate appointment, separate from the work itself.
- Follow up after your team records the quote and price.
- Bring the next question back to your team: “Are preparation, grout, and edge trims included in the quote?”
Your team checks the surface, confirms tile and layout, preparation, edge details, price, and installation timing.
Illustrative example
Your team’s tiling proposal
Backsplash quote
Surface & tile reviewed
Pattern & edge scope agreed
Your recorded price
Your team sets the work schedule
Parker · A question after the quote
“Are preparation, grout, and edge trims included in the quote?”
Step 03 / Compound
The tiling is done.
Stay connected.
- Start eligible review requests after your team confirms completion.
- Invite referrals, with personal follow-up from your team.
- Another surface. Another conversation. Reconnect through approved past-customer campaigns.
Requests depend on setup and eligibility. Customers choose whether to respond.
Illustrative example
Backsplash installation complete
Your team confirms completion
Ask about the experience
An eligible review request. Parker chooses whether to respond.
Invite a referral
If Parker makes an introduction, your team follows up personally.
Another surface. Another conversation.Approved past-customer outreach
Your website. Your AI. Your follow-up.
One connected system.
Set up for you.
Bring your current process to the setup call. We’ll review your inquiries, estimates, and tools, then map where SalesOS fits.
$3,000 setup+ $300/month
Book a Setup Call Usage billed separately. View usage rates · What’s included
Questions, answered.
How SalesOS fits your tiling business.
Can SalesOS collect a backsplash or wall-tiling inquiry?
Configured intake can gather the location, customer’s description, tile preferences, contact details, and property information. Your team measures and checks the surface before confirming the layout, scope, and quote.
Can it choose tile, adhesive, grout, or a laying pattern?
It can share approved service information, but project-specific material suitability, preparation, fixing systems, grout, and layout decisions remain with your tiler. SalesOS does not supply technical installation instructions.
Can it quote from the backsplash area or tile count?
No automatic measurement, quantity calculation, or area-based quote is promised. Your team reviews the surface, tile, pattern, cuts, edging, preparation, and other requirements, then records the scope and price for configured follow-up.
Does an estimate appointment book the tiling work?
No. Customers select from configured estimate availability. Your team separately confirms material supply, site readiness, preparation, installation timing, and any return visits. The estimate calendar does not reserve an installer.
Can it assess waterproofing or approve a wet-area system?
No. Surface assessment, waterproofing, technical design, and any applicable requirements need qualified human review. SalesOS does not certify an existing surface or a proposed tile installation as compliant or suitable.
What if the customer changes the tile or asks for a different pattern?
Your team reviews the implications for materials, cuts, preparation, scope, price, and timing. SalesOS can capture the question, but it does not approve substitutions or automatically update an agreed quote.
Can we follow up after the backsplash is complete?
Once your team confirms completion, eligible review and referral requests can run under configured settings. Customers decide whether to respond. Approved past-customer outreach can invite a future project conversation, with your team personally following up on introductions.
You handle the tiling.
We set up the system.
Let’s connect your inquiries, estimates, and customer follow-up.
Book a Setup Call