A customer reaches out.
Kendall · Website inquiry
Review your process.
Your services, service area, estimate availability, and existing tools.
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Capture the inquiry. Follow up on the estimate. Stay connected after the job.
Your website, AI, and follow-up. Set up for you.
Kendall · Website inquiry
A homeowner wants a new floor. Questions about removal, preparation, and transitions can stall the conversation after the quote.
An owner asks about replacing a floor. Room details, existing flooring, and product preferences need a closer look.
Your quote goes out. Questions about removal, transitions, or preparation can hold up a reply.
Connect room details, your team’s flooring quote, and follow-up so customers have a way to ask about the work.
| Customer moment | Connected next step |
|---|---|
| Living-room flooring replacement | Contact + request captured |
| Project quote sent | Estimate follow-up |
| Job confirmed complete | Eligible review request |
From the first question to the follow-up after the work.
Capture the rooms involved, the customer’s description of the existing floor, and their contact details for your team.
Follow up on the recorded quote so questions about removal, preparation, trims, and transitions reach your team.
After confirmed completion, eligible review requests and approved outreach help you stay in touch.
Your business. Connected. From inquiry to follow-up.
Set up around your services, your calendar, and your customers.
Built for your flooring business
Your services, service area, estimate availability, and existing tools.
We configure your website, AI answers, and customer follow-up.
We test the inquiry flow and where your team takes over.
Step 01 / Capture
Your team measures, checks existing conditions, confirms product and preparation, sets the price, and schedules installation.
“Can we get an estimate to replace the living-room floor?”
Step 02 / Convert
Your team measures, checks existing conditions, confirms product and preparation, sets the price, and schedules installation.
Your team sets the work schedule
“Does the estimate include removal, preparation, and transitions?”
Step 03 / Compound
Requests depend on setup and eligibility. Customers choose whether to respond.
Your team confirms completion
An eligible review request. Kendall chooses whether to respond.
If Kendall makes an introduction, your team follows up personally.
The next room. A team they remember.Approved past-customer outreach
Your website. Your AI. Your follow-up.
Bring your current process to the setup call. We’ll review your inquiries, estimates, and tools, then map where SalesOS fits.
How SalesOS fits your flooring business.
Configured intake can collect the rooms, existing floor description, product preferences, contact details, and property information. Your team measures and assesses the space before recommending or quoting the work.
AI can share product or service information your business approves. Suitability for a particular site, moisture conditions, substrate, use, and manufacturer requirements remains a decision for your team. No condition assessment or product guarantee is made.
No automatic quantity or area-based quote is promised. Your team measures, allows for the specific layout and product, assesses preparation and removal, and sets and records the price. SalesOS follows up on that quote when configured.
No. The calendar offers configured estimate appointments. Your team confirms product supply, preparation, acclimation requirements where applicable, access, and the actual installation schedule separately.
Your team assesses conditions and discusses any scope, price, or timing changes with the customer. SalesOS can surface the question but does not diagnose the substrate, approve remediation, or add preparation to an agreed quote automatically.
Your business defines and records what the quote includes. Configured follow-up gives the customer a way to ask about those details. AI should use approved information and leave project-specific inclusion decisions to your team.
After confirmed completion, eligible review and referral requests can run under your setup. Approved past-customer outreach can invite another conversation about future work. It does not automatically quote or schedule the next room.
Let’s connect your inquiries, estimates, and customer follow-up.
Book Setup Call