A customer reaches out.
Kendall · Website inquiry
Review your process.
Your services, service area, estimate availability, and existing tools.
Same Flooring Business. More jobs, More estimates, More reviews, and More referrals.
Capture the inquiry. Follow up on the estimate. Stay connected after the job.
Your website, AI, and follow-up. Set up for you.
A new floor in mind. A question unanswered.
A homeowner wants a new floor. Questions about removal, preparation, and transitions can stall the conversation after the quote.
Your flooring business · Follow-up gapsTwo moments that matter
Living-room flooring replacement
A room ready for a change.
An owner asks about replacing a floor. Room details, existing flooring, and product preferences need a closer look.
Your project proposal
More than the floor itself.
Your quote goes out. Questions about removal, transitions, or preparation can hold up a reply.
What slips awayThe chance to answer, follow up, and keep the conversation moving.
Keep flooring questions with the quote.
Connect room details, your team’s flooring quote, and follow-up so customers have a way to ask about the work.
| Customer moment | Connected next step |
|---|---|
| Living-room flooring replacement | Contact + request captured |
| Project quote sent | Estimate follow-up |
| Job confirmed complete | Eligible review request |
From the first question to the follow-up after the work.
Understand the room and the request.
Capture the rooms involved, the customer’s description of the existing floor, and their contact details for your team.
Keep preparation in the conversation.
Follow up on the recorded quote so questions about removal, preparation, trims, and transitions reach your team.
Stay connected after the work.
After confirmed completion, eligible review requests and approved outreach help you stay in touch.
Your business. Connected. From inquiry to follow-up.
The process.
Set up around your services, your calendar, and your customers.
Built for your flooring business
We do the setup.
Build your system.
We configure your website, AI answers, and customer follow-up.
Test the handoffs.
We test the inquiry flow and where your team takes over.
Step 01 / Capture
A floor to replace.
Capture the room details.
- Capture requests through website forms, chat, and configured AI call answering.
- Keep the room details, existing floor description, and contact information together.
- Share the customer’s product preferences so your team can discuss options after assessing the space.
Your team measures, checks existing conditions, confirms product and preparation, sets the price, and schedules installation.
Illustrative example
Kendall’s living-room flooring replacement
“Can we get an estimate to replace the living-room floor?”
Rooms to reviewFor team review
Existing floor descriptionFor team review
Product preferencesFor team review
Step 02 / Convert
The floor is quoted.
Show what’s included.
- Help customers choose a configured estimate appointment, separate from the work itself.
- Follow up after your team records the quote and price.
Your team measures, checks existing conditions, confirms product and preparation, sets the price, and schedules installation.
Illustrative example
Your team’s flooring proposal
Flooring quote
Room & conditions reviewed
Product & preparation agreed
Your recorded price
Your team sets the work schedule
Kendall · A question after the quote
“Does the estimate include removal, preparation, and transitions?”
Step 03 / Compound
The floor is installed.
Stay in touch.
- Start eligible review requests after your team confirms completion.
- Invite referrals, with personal follow-up from your team.
- The next room. A team they remember. Reconnect through approved past-customer campaigns.
Requests depend on setup and eligibility. Customers choose whether to respond.
Illustrative example
Flooring installation complete
Your team confirms completion
Ask about the experience
An eligible review request. Kendall chooses whether to respond.
Invite a referral
If Kendall makes an introduction, your team follows up personally.
The next room. A team they remember.Approved past-customer outreach
Your website. Your AI. Your follow-up.
One connected system.
Set up for you.
Bring your current process to the setup call. We’ll review your inquiries, estimates, and tools, then map where SalesOS fits.
$3,000 setup+ $300/month
Book a Setup Call Usage billed separately. View usage rates · What’s included
Questions, answered.
How SalesOS fits your flooring business.
Can SalesOS capture a floor-replacement inquiry?
Configured intake can collect the rooms, existing floor description, product preferences, contact details, and property information. Your team measures and assesses the space before recommending or quoting the work.
Can it recommend a floor for moisture, pets, or heavy traffic?
AI can share product or service information your business approves. Suitability for a particular site, moisture conditions, substrate, use, and manufacturer requirements remains a decision for your team. No condition assessment or product guarantee is made.
Can it calculate flooring quantities or price by room area?
No automatic quantity or area-based quote is promised. Your team measures, allows for the specific layout and product, assesses preparation and removal, and sets and records the price. SalesOS follows up on that quote when configured.
Does an estimate appointment reserve an installation date?
No. The calendar offers configured estimate appointments. Your team confirms product supply, preparation, acclimation requirements where applicable, access, and the actual installation schedule separately.
What if the old floor or subfloor needs extra work?
Your team assesses conditions and discusses any scope, price, or timing changes with the customer. SalesOS can surface the question but does not diagnose the substrate, approve remediation, or add preparation to an agreed quote automatically.
Can it confirm that trims, transitions, and furniture moving are included?
Your business defines and records what the quote includes. Configured follow-up gives the customer a way to ask about those details. AI should use approved information and leave project-specific inclusion decisions to your team.
Can we reconnect when the customer considers another room?
After confirmed completion, eligible review and referral requests can run under your setup. Approved past-customer outreach can invite another conversation about future work. It does not automatically quote or schedule the next room.
You install the floor.
We set up the system.
Let’s connect your inquiries, estimates, and customer follow-up.
Book a Setup Call