A customer reaches out.
Harper · Website inquiry
Review your process.
Your services, service area, estimate availability, and existing tools.
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Capture the inquiry. Follow up on the estimate. Stay connected after the job.
Your website, AI, and follow-up. Set up for you.
Harper · Website inquiry
A customer describes wall damage. The repair area, underlying cause, and finish expectations need an assessment by your team.
A customer describes damaged drywall. The extent, access, underlying cause, and finish expectations need your team’s assessment.
A quote is sent, but the customer has questions about the repair area and what finishing is included.
Keep the wall repair request, customer details, and finish questions together while your team assesses and quotes the work.
| Customer moment | Connected next step |
|---|---|
| Room wall repair | Contact + request captured |
| Project quote sent | Estimate follow-up |
| Job confirmed complete | Eligible review request |
From the first question to the follow-up after the work.
Capture which room needs attention, the customer’s description of the damage, and their contact details for your team.
Follow up on the recorded quote so questions about the repair area, texture, and included finishing reach your team.
After confirmed completion, eligible review requests and approved outreach help you stay in touch.
Your business. Connected. From inquiry to follow-up.
Set up around your services, your calendar, and your customers.
Built for your drywall business
Your services, service area, estimate availability, and existing tools.
We configure your website, AI answers, and customer follow-up.
We test the inquiry flow and where your team takes over.
Step 01 / Capture
Your team assesses the damage and its cause, defines the repair and finish, sets the price, and schedules the work.
“We have damaged drywall in a room. Could you quote the repair?”
Step 02 / Convert
Your team assesses the damage and its cause, defines the repair and finish, sets the price, and schedules the work.
Your team sets the work schedule
“What wall preparation and finishing are included?”
Step 03 / Compound
Requests depend on setup and eligibility. Customers choose whether to respond.
Your team confirms completion
An eligible review request. Harper chooses whether to respond.
If Harper makes an introduction, your team follows up personally.
Another room. Your team already knows them.Approved past-customer outreach
Your website. Your AI. Your follow-up.
Bring your current process to the setup call. We’ll review your inquiries, estimates, and tools, then map where SalesOS fits.
How SalesOS fits your drywall business.
Configured forms, chat, and AI calls can gather the customer’s description, room, contact details, and requested work. Your team inspects the condition and defines the repair. The inquiry does not establish the cause or extent of damage.
No. Cause assessment, moisture or mold concerns, structural questions, and any required specialist work remain with qualified people. SalesOS does not diagnose conditions or tell a customer that a surface is safe to cover.
No automatic repair price is promised. Your team assesses the area, preparation, access, materials, and finish, then sets and records the quote and price. Customer-supplied dimensions are context for that review.
No finish-match guarantee is made. Your team discusses the existing surface, repair method, texture, preparation, and expected result with the customer. AI can explain approved business information but does not assess a specific wall.
No. The calendar offers configured estimate appointments. Your team arranges the repair visits, materials, preparation, drying considerations, and any return visits separately. An estimate slot is not a promise of a finished repair that day.
They return to your team for scope review. Your business confirms whether painting or added areas are included, and updates the quote where needed. SalesOS does not add tasks or accept a change to the price automatically.
Your team first confirms completion. Configured workflows can then send eligible review requests and referral invitations, with responses up to the customer. Approved past-customer outreach can invite future project conversations without booking repair visits.
Let’s connect your inquiries, estimates, and customer follow-up.
Book Setup Call