A customer reaches out.
Harper · Website inquiry
Review your process.
Your services, service area, estimate availability, and existing tools.
Same Drywall Business. More jobs, More estimates, More reviews, and More referrals.
Capture the inquiry. Follow up on the estimate. Stay connected after the job.
Your website, AI, and follow-up. Set up for you.
A damaged wall. No reply yet.
A customer describes wall damage. The repair area, underlying cause, and finish expectations need an assessment by your team.
Your drywall business · Follow-up gapsTwo moments that matter
Room wall repair
A wall needs assessment.
A customer describes damaged drywall. The extent, access, underlying cause, and finish expectations need your team’s assessment.
Your project proposal
Where does the finish stop?
A quote is sent, but the customer has questions about the repair area and what finishing is included.
What slips awayThe chance to answer, follow up, and keep the conversation moving.
Keep the wall details with the repair quote.
Keep the wall repair request, customer details, and finish questions together while your team assesses and quotes the work.
| Customer moment | Connected next step |
|---|---|
| Room wall repair | Contact + request captured |
| Project quote sent | Estimate follow-up |
| Job confirmed complete | Eligible review request |
From the first question to the follow-up after the work.
Start with the damaged area.
Capture which room needs attention, the customer’s description of the damage, and their contact details for your team.
Discuss the finish.
Follow up on the recorded quote so questions about the repair area, texture, and included finishing reach your team.
Stay in touch after work.
After confirmed completion, eligible review requests and approved outreach help you stay in touch.
Your business. Connected. From inquiry to follow-up.
The process.
Set up around your services, your calendar, and your customers.
Built for your drywall business
We do the setup.
Build your system.
We configure your website, AI answers, and customer follow-up.
Test the handoffs.
We test the inquiry flow and where your team takes over.
Step 01 / Capture
A wall to repair.
Capture the details.
- Capture requests through website forms, chat, and configured AI call answering.
- Keep the room, reported damage, and contact details together for your team’s review.
- Bring the customer’s finish expectations into the conversation before your team quotes the repair.
Your team assesses the damage and its cause, defines the repair and finish, sets the price, and schedules the work.
Illustrative example
Harper’s room wall repair
“We have damaged drywall in a room. Could you quote the repair?”
Room & repair locationFor team review
Customer’s descriptionFor team review
Finish expectationsFor team review
Step 02 / Convert
The repair is quoted.
Discuss the finish.
- Help customers choose a configured estimate appointment, separate from the work itself.
- Follow up after your team records the quote and price.
- Bring the next question back to your team: “What wall preparation and finishing are included?”
Your team assesses the damage and its cause, defines the repair and finish, sets the price, and schedules the work.
Illustrative example
Your team’s drywall proposal
Drywall repair proposal
Repair areas reviewed
Preparation & finish agreed
Your recorded price
Your team sets the work schedule
Harper · A question after the quote
“What wall preparation and finishing are included?”
Step 03 / Compound
The repair is done.
Stay in touch.
- Start eligible review requests after your team confirms completion.
- Invite referrals, with personal follow-up from your team.
- Another room. Your team already knows them. Reconnect through approved past-customer campaigns.
Requests depend on setup and eligibility. Customers choose whether to respond.
Illustrative example
Drywall repair complete
Your team confirms completion
Ask about the experience
An eligible review request. Harper chooses whether to respond.
Invite a referral
If Harper makes an introduction, your team follows up personally.
Another room. Your team already knows them.Approved past-customer outreach
Your website. Your AI. Your follow-up.
One connected system.
Set up for you.
Bring your current process to the setup call. We’ll review your inquiries, estimates, and tools, then map where SalesOS fits.
$3,000 setup+ $300/month
Book a Setup Call Usage billed separately. View usage rates · What’s included
Questions, answered.
How SalesOS fits your drywall business.
Can SalesOS collect drywall repair requests?
Configured forms, chat, and AI calls can gather the customer’s description, room, contact details, and requested work. Your team inspects the condition and defines the repair. The inquiry does not establish the cause or extent of damage.
Can AI determine whether water damage or mold is present?
No. Cause assessment, moisture or mold concerns, structural questions, and any required specialist work remain with qualified people. SalesOS does not diagnose conditions or tell a customer that a surface is safe to cover.
Can it quote from the size of a hole or a photo?
No automatic repair price is promised. Your team assesses the area, preparation, access, materials, and finish, then sets and records the quote and price. Customer-supplied dimensions are context for that review.
Does it promise an invisible patch or exact texture match?
No finish-match guarantee is made. Your team discusses the existing surface, repair method, texture, preparation, and expected result with the customer. AI can explain approved business information but does not assess a specific wall.
Does an estimate booking schedule the repair?
No. The calendar offers configured estimate appointments. Your team arranges the repair visits, materials, preparation, drying considerations, and any return visits separately. An estimate slot is not a promise of a finished repair that day.
How do questions about painting or extra damaged areas get handled?
They return to your team for scope review. Your business confirms whether painting or added areas are included, and updates the quote where needed. SalesOS does not add tasks or accept a change to the price automatically.
Can we follow up after the wall work is finished?
Your team first confirms completion. Configured workflows can then send eligible review requests and referral invitations, with responses up to the customer. Approved past-customer outreach can invite future project conversations without booking repair visits.
You repair the wall.
We set up the system.
Let’s connect your inquiries, estimates, and customer follow-up.
Book a Setup Call